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Writer's pictureKim Morgan

7 Steps for Case Managers to Refer Individuals to Lighthouse Housing Solutions and End Homelessness

Updated: May 12, 2023


Homelessness is a pressing issue that impacts many people in our community, but resources such as Lighthouse Housing Solutions are available to assist those who are affected. As a case manager, it's important to understand the process of referring individuals to Lighthouse Housing Solutions to help them access safe and stable housing. Here are the steps that case managers can take:


Step 1: Evaluate the individual's needs

The first step in referring someone to Lighthouse Housing Solutions is to evaluate their housing needs. Case managers should inquire about their current housing status, income, and any other factors that may impact their ability to secure housing.

Step 2: Provide information about Lighthouse Housing Solutions

The next step is to provide the individual with information about Lighthouse Housing Solutions. Case managers should explain what services the organization provides and how it can support them in finding housing.

Step 3: Confirm eligibility

Before referring the individual, case managers should verify if they meet Lighthouse Housing Solutions' eligibility criteria. This may include factors such as income, residency, and any other specific requirements.

Step 4: Obtain consent

Once eligibility has been confirmed, case managers should obtain the individual's consent to make the referral. They should explain the referral process, what information will be shared, and how it will be used.

Step 5: Submit the referral

Case managers can submit the referral to Lighthouse Housing Solutions through their website, email, or phone. They should provide all necessary information, including the individual's contact details, eligibility criteria, and other relevant information.

Step 6: Follow up

After making the referral, case managers should follow up with the individual to ensure they have received the support they need. They should also follow up with Lighthouse Housing Solutions to confirm that the referral was received and to check on the status of the application.

Step 7: Provide ongoing support

Case managers should continue to provide support to the individual even after the referral has been made. This may include offering additional resources and assistance, such as employment services, healthcare, and counseling.



In summary, referring individuals facing homelessness to Lighthouse Housing Solutions requires careful consideration and a comprehensive approach. By evaluating their needs, verifying eligibility, obtaining consent, submitting the referral, following up, and providing ongoing support, case managers can help individuals achieve stable housing and improve their overall well-being.


Click the "Refer Now" button and make a copy of the Referral Form and sent it to mwmorgan@lighthousehousingsolutions.com.


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